A so called Convenience Fee is being charged by AirAsia for online credit card or Debit card payments and i don't understand what is the logic of charging Convenience Fee back to consumer if Airasia is making huge profit ? If refer to the explanation on the AirAsia website the fee is meant to recover costs in implementing, upgrading and maintaining their online payment systems. It subsidises but does not cover the full costs of the related systems but this doesn't mean that we as a consumer would need to absorb those cost. Airasia is promoting to purchase tickets online and they doesn't want people to call their call centre and queing up at

Broadband Services Time To Change !!!

I would like to complain of the slow & unstable broadband internet that I subscribed to (Digi Internet).Many times I have raised my complaint through phone call to Digi Internet support. But they couldn't provide a good solution or fulfill their commitment as promised to solve this problem untill today.

Dissapointed with Fireflyz .....

This is my 1st experience and also bad experience honeymoon trip with fireflyz.My flight is 11.20am from koh samui - subang, we have to check in 2 hrs early according to the hotel staff.i have been check in counter at 9.10am but queue up almost 1hr for checking due to a big team (almost 48 people) for group checking. There should be "group checking" counter (like other international flight)

I just received ASTRO monthly bill for the month of Nov, 09. To my surprise, my family+1mini+sp is newly charged at RM66.95 as compared to RM62.61, Few months ago I just had an increased of RM12 due to sport channel cost increment, and I needed to reselect the package to reduce the price and now another surprise from ASTRO. What's ASTRO reason this time? ASTRO has not givent us an announcement for the price increase but keep on charging us as they wish. ASTRO is doing this as they are the monopoly for satellite TV and customers are bearing their expenses.

Saya ingin mengadu mengenai caj yang dikenakan oleh syarikat smsinfo.com.my yang sering masuk ke bil telefon saya pada setiap bulan sebagai SMS service-received. Padahal saya tidak pernah melanggan apa-apa perkhidmatan dari syarikat tersebut. Syarikat tersebut menghantar SMS dari nombor 33112 dengan mengenakan caj RM3 setiap sms yang saya di terima. dan hampir setiap hari saya akan menerima sms tersebut dan d caj ke bil telefon saya. Saya dikenakan caj tanpa persetujuan atau permintaan saya.