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Vehicle insurance premiums likely to remain unchanged PDF Print E-mail
Friday, 12 November 2021 11:39

November 11, 2021 7:21 PM
GEORGE TOWN: Insurance premiums for vehicles are likely to stay at the same level in the coming year despite a lower number of accidents and thefts during the pandemic and lockdown periods.

Lee Yen Ming, who runs a Bank Negara-approved insurance comparison site, said this was because the number of claims had remained high before the pandemic.

He said before the pandemic, the claim ratios “had exceeded 100%” before the lockdowns began.

Despite fewer claims made during the lockdown periods, premiums were likely to stay the same, as insurers try to recoup their losses, Lee said.
“Insurers will have to account for some of the shortfalls faced before the pandemic,” the PolicyStreet.com CEO said during a webinar today.

Lee anticipated that future calculations of insurance premium payments would go high-tech, based on telematics.

Telematics involves using a tracker fitted into a car to determine how gently or roughly a vehicle is driven. It also helps in the recovery of a vehicle in case of theft, as it is built-in with global-positioning system (GPS) tracking.

Lee said insurers would then reward customers who drove well and economically under this telematics system, offering discounts on their annual premiums.

He said the telematics move will see the phasing out of traditional, fixed-price premiums currently in use, giving way to personalised premiums based on the driver’s risk profile.

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'Scammer online' menjadi-jadi PDF Print E-mail
Friday, 12 November 2021 11:14

FOTO HIASANNovember 12, 2021 @ 7:00am
Kuala Lumpur: Sebanyak 8,162 kes penipuan e-dagang dengan kerugian berjumlah RM57.73 juta dilaporkan di seluruh negara sepanjang tahun ini hingga 31 Oktober lalu.

Pegawai Penyiasat (Pelaburan Bersindiket atau Lain-lain Jenayah) Jabatan Siasatan Jenayah dan Komersial (JSJK) Bukit Aman Asisten Komisioner Mohd Sa'adon Sabirin berkata, trend penipuan e-dagang dilaporkan terus meningkat jika dibandingkan pada 2018 dengan 3,318 kes membabitkan kerugian berjumlah RM22.39 juta.

"Keadaan bertambah teruk pada 2020 apabila pandemik Covid-19 melanda yang mana 5,848 kes penipuan e-dagang dilaporkan apabila lebih ramai orang membeli dalam talian.

"Statistik ini adalah melibatkan mereka yang ditipu dan membuat laporan namun saya percaya masih ada tidak membuat laporan polis," katanya pada sesi webinar Penipuan e-dagang: Barang Hilang, Duit Melayang anjuran Bank Negara Malaysia (BNM), malam kelmarin.

Mohd Sa'adon berkata, jumlah keseluruhan kerugian dicatatkan bagi penipuan e-dagang untuk tempoh 2018 hingga Oktober lalu adalah bernilai RM149 juta.

Beliau berkata, rakyat Malaysia terdedah kepada penipuan e-dagang berikutan peningkatan trend pembelian dalam talian secara tidak langsung boleh menjadi mangsa penipuan jika tidak berhati-hati ketika membuat urusan jual beli.

Pada masa sama, beliau meminta agar mangsa penipuan e-dagang untuk membuat laporan polis bagi membolehkan maklumat dan data berkaitan scammer dikumpul untuk tindakan selanjutnya.

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Pesara dakwa ditipu anak saudara PDF Print E-mail
Wednesday, 22 September 2021 13:24

Mangsa meminta isterinya membuat transaksi pemindahan wang secara dalam talian ke akaun yang dikatakan milik ASP. - Foto hiasan NSTPSeptember 22, 2021 @ 10:42am
KUANTAN: Seorang pesara membuat laporan polis mendakwa kerugian RM16,000 selepas ditipu anak saudaranya, bagi melepaskan anaknya yang ditahan polis bagi kesalahan berkaitan dadah, Julai lalu.

Ketua Jabatan Siasatan Jenayah Komersial Pahang, Superintenden Mohd Wazir Mohd Yusof, berkata mangsa berusia 62 tahun mendakwa menerima pesanan WhatsApp daripada seorang lelaki kononnya anggota polis berpangkat asisten superintenden (ASP) pada 6 Julai lalu, berhubung tangkapan anaknya oleh Ibu Pejabat Polis Daerah (IPD) Jerantut.

"Suspek mendakwa boleh membantu melepaskan anaknya, namun perlu berurusan dengan anak saudaranya berhubung prosedur selanjutnya dan wang RM16,000 perlu disediakan bagi tujuan itu," katanya menerusi kenyataan, di sini hari ini.

Mohd Wazir berkata, mangsa meminta isterinya membuat transaksi pemindahan wang secara dalam talian sebanyak empat kali ke akaun yang dikatakan milik ASP itu di antara 17 dan 25 Julai lalu.

Beliau berkata, mangsa hanya menyedari ditipu selepas dihubungi polis pada 31 Julai lepas memaklumkan anaknya akan dihantar ke Simpang Renggam, Johor menyebabkan dia menghubungi anak saudaranya, bagi mendapatkan penjelasan dan pemulangan wang yang dibayar.

Katanya, suspek enggan berbuat demikian sehingga semalam, menyebabkan mangsa membuat laporan di IPD Jerantut.
Siasatan dijalankan mengikut Seksyen 420 Kanun Keseksaan yang memperuntuk hukuman penjara maksimum 10 tahun dan sebat dan boleh didenda, jika sabit kesalahan. – BERNAMA

 

Sumber: https://www.bharian.com.my/berita/kes/2021/09/867119/pesara-dakwa-ditipu-anak-saudara

 
Rugi lebih RM11,000 terpedaya panggilan scammer PDF Print E-mail
Friday, 27 August 2021 14:01

Hackers posing as Facebook friends are scamming people out of money, Mobile  police warn | WPMIOgos 27, 2021 10:55 MYT
KUANTAN: Seorang pelajar di sebuah institusi pengajian tinggi membuat laporan polis mendakwa adiknya menjadi mangsa sindiket penipuan hingga mendorong keluarga membuat bayaran lebih RM11,000.

Pengadu berusia 24 tahun menerima panggilan daripada adiknya yang berusia 22 tahun pada Khamis meminta wang untuk membayar kos penginapan tempat kerja selepas diminta berbuat demikian oleh pengurusnya di Kuala Lumpur.

Ketua Jabatan Siasatan Jenayah Komersial Pahang, Superintendan Mohd Wazir Mohd Yusof berkata, mangsa membantu adiknya itu dengan membuat bayaran dengan jumlah keseluruhan RM6,847 melalui sebuah akaun bank atas nama seorang lelaki yang diberikan adiknya itu.

Menurutnya, pada petang hari sama, adik pengadu menghubungi ibunya pula untuk meminta wang tambahan bagi tujuan sama.

“Kira-kira jam 5 petang pada hari berkenaan, ibu pengadu ke bank dan memindahkan wang ke akaun sama berjumlah RM4,336.

“Pada hari berikutnya, pengadu dihubungi adiknya memberitahu bahawa wang yang diminta bukan untuk penginapan sebaliknya dia menjadi mangsa panggilan sindiket penipuan,” katanya dalam kenyataan pada Jumaat.

Mohd Wazir berkata, susulan kejadian, pengadu membuat laporan polis di Balai Bolis Mentakab pada Khamis.

“Kes disiasat mengikut Seksyen 420 Kanun Keseksaan,” katanya.


*Berita asal di Sinar Harian

 

Sumber: https://www.astroawani.com/berita-malaysia/rugi-lebih-rm11000-terpedaya-panggilan-scammer-316313

 
Protect motor insurance consumers - FOMCA PDF Print E-mail
Wednesday, 18 August 2021 10:50

Federation of Malaysians Consumers AssociationsAugust 16, 2021 @ 12:15am
LETTERS: Nicholas King's article on Allianz Road Rangers (NST, Aug 4) is an accurate description of what happens to many motorists after an accident.

The Federation of Malaysian Consumers Associations (Fomca) concurs that it can be traumatising if those involved have died or suffered serious injuries.

The journey after an accident — the mediation between car owners, the police report and encountering unscrupulous touts — is a nightmare for motorists.
Some motorists will experience depression after the accidents even though they are covered by insurance.

Fomca has received numerous complaints through its consumer complaint centre, the National Consumer Complaint Centre (NCCC), about vehicle insurance and the agony consumers go through to get their claims approved and to get their vehicles back.

Fomca also agrees with the Allianz chief executive officer's stand that insurance companies should do more to protect consumers and provide satisfactory services, as these are enshrined in the Fair Treatment of Financial Consumers (FTFC) guidelines issued by Bank Negara Malaysia.

Fomca cannot deny his claim that motor insurance is a billion-ringgit scam.

Bank Negara must ensure that consumers are protected from dubious parties involved in motor insurance.

Persatuan Insurans Am Malaysia (PIAM) must ensure that consumers are protected under the FTFC and are not victimised by insurers.

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Frustration builds over refunds from online shopping platforms PDF Print E-mail
Friday, 06 August 2021 12:44

Federation of Malaysians Consumers AssociationsAugust 6, 2021 7:30 AM
PETALING JAYA: When Leona Lopez received her bulk order of household products from an online shopping platform, she was surprised to find some of the items damaged.

Lopez said it was difficult to get a refund or have her items replaced as it took days for a seller to reply to her inquiries and, usually, there would be no satisfactory solution.

“When I tried returning just one item, I was told it was rejected and they (online shopping platform) would return the item to me. I was confused. Would they send me back a new item or the damaged one?” she asked.

She said that with the pandemic, many have resorted to buying items online as they do not want to risk going out.

“When we purchase items online, we hope that they come as per the image shown on the site,” she said.

Recently, she said, she had purchased a mountain bike hub and when it arrived, the front hub was damaged, and her refund request is still under review.

She said it is frustrating when this happens, especially when sellers do not pack their items properly.

“I am sure I am not the only one experiencing this. I just hope that shopping online platforms can assist and protect their buyers. We should not be forced to accept wrong items or damaged ones,” she said.

Federation of Malaysian Consumers Associations (Fomca) CEO Saravanan Thambirajah said it has received many complaints on such issues since the movement control order (MCO) was implemented.

Saravanan said Fomca has received about 380 complaints this year.

“One of the common complaints is on customer service. There are cases where consumers have to file the same complaint a few times before they are heard,” he told FMT.

He said online shopping platforms should appoint customer care consultants to look into the complaints rather than use automated machines.

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4 ditahan disyaki tipu berkait tuntutan insurans tak wujud PDF Print E-mail
Friday, 06 August 2021 12:42

Ogos 5, 2021 @ 8:12pm
KUALA LUMPUR: Polis menahan empat individu, termasuk seorang wanita yang dipercayai terbabit kegiatan penipuan berkaitan tuntutan insurans tidak wujud.

Semua suspek ditahan dalam serbuan di sebuah premis di Jalan Kuchai Lama, di sini, semalam.

Ketua Jabatan Siasatan Jenayah Komersial (JSJK) Kuala Lumpur, Asisten Komisioner Mohd Mahidisham Ishak, berkata pihaknya menerima satu laporan polis berkaitan kes penipuan panggilan telefon, kononnya daripada syarikat insurans yang mendakwa pengadu membuat tuntutan palsu bernilai RM78,800.

"Pengadu juga didakwa terbabit dengan aktiviti penggubahan wang haram dan diminta memasukkan sejumlah wang ke dalam satu akaun bank diberikan, kononnya bagi menyelesaikan perkara itu.

"Bagaimanapun, pengadu yang menyedari cuba ditipu kemudian membuat satu laporan polis dan kes itu disiasat mengikut Seksyen 420/511 Kanun Keseksaan," katanya dalam kenyataan, hari ini.

Mohd Madisham berkata, susulan laporan itu, pihaknya membuat serbuan di sebuah premis di Jalan Kuchai Lama, yang membawa kepada penahanan empat individu termasuk seorang wanita berusia 26 hingga 39 tahun, semalam.

"Kami turut merampas 25 telefon bimbit pelbagai jenama dan tiga komputer riba dalam serbuan itu. Siasatan awal mendapati sindiket itu dipercayai sudah beroperasi selama tiga bulan.

"Kami percaya tangkapan empat individu berkenaan dapat menyelesaikan lima kes penipuan membabitkan kerugian berjumlah RM595,122 yang sedang disiasat JSJK di beberapa kontinjen," katanya menambah, semua yang ditahan direman sehingga esok untuk siasatan lanjut.

Beliau menasihatkan orang ramai supaya tidak mudah percaya dengan sebarang panggilan telefon yang menyamar sebagai ejen insurans, pegawai polis, pihak mahkamah dan pihak bank.

"Buat semakan dengan agensi berkaitan terlebih dahulu sebelum membuat sebarang keputusan. Jangan mendedahkan data peribadi atau maklumat perbankan kepada mana-mana individu yang tidak dikenali.

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Suri rumah rugi RM45,000 ditipu pelaburan bitcoin PDF Print E-mail
Wednesday, 04 August 2021 12:32

Scam Alert : COVID-19 Relief Fund By Federal Government! | Tech ARPOgos 4, 2021 09:30 MYT
KUANTAN: Hanya kerana keinginan untuk cepat kaya, seorang suri rumah berputih mata selepas semua wang simpanannya berjumlah RM45,000 lesap akibat diperdaya pelaburan bitcoin tidak wujud pada 26 Julai lalu.
Ketua Jabatan Siasatan Jenayah Komersial Pahang, Superintendan Mohd Wazir Mohd Yusof berkata, mangsa berusia 56 tahun dikatakan berminat untuk melabur selepas melihat satu iklan dan terus membuat pendaftaran dengan sebuah syarikat bagi tujuan pelaburan.

Menurut beliau, selepas itu, mangsa menerima panggilan daripada seorang lelaki bernama David Kaminsky memaklumkan wang pelaburan akan digandakan ratusan ribu jika berminat untuk melabur.
"Pada 27 Julai, jam 4.32 petang, mangsa telah membuat pemindahan wang sebanyak RM30,000 melalui aplikasi bitcoin.

"Kemudian, pada keesokan harinya, kira-kira jam 3.26 petang, mangsa memasukkan lagi wang sebanyak RM15,000 melalui bitcoin yang sama," katanya dalam satu kenyataan pada Rabu.

Beliau berkata, pada Isnin lalu, mangsa menerima panggilan dari David Kaminsky minta kemasukan wang RM50,000 bagi tujuan pembayaran cukai keuntungan.

Jelasnya, suspek mendakwa mangsa akan memperoleh keuntungan pelaburan RM480,000 seandainya memasukkan wang seperti diminta.

"Bagaimanapun mangsa tidak mengendahkan permintaan itu kerana wang simpanannya sudah habis dilaburkan selain mula mengesyaki ditipu.

"Susulan itu, mangsa telah tampil membuat laporan di Ibu Pejabat Polis Daerah Kuantan petang Selasa," katanya.

Dalam perkembangan sama, Mohd Wazir memaklumkan seorang pelajar berusia 21 tahun turut menjadi mangsa penipuan pelaburan tidak wujud sehingga menyebabkan kerugian RM10,960. Menurut beliau, mangsa berminat untuk melabur selepas diperkenalkan rakannya mengenai perolehan berganda sekiranya melabur.

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Macau scam syndicates now targeting those aged above 51 PDF Print E-mail
Tuesday, 27 July 2021 12:11

Jurutera wanita rugi RM400,000 ditipu Macau ScamJuly 24, 2021 5:47 PM
KUALA LUMPUR: Older adults aged 51 and above form the largest age group of victims of Macau scam syndicates due to their lack of exposure to such cases.

Federal Commercial CID director Mohd Kamaruddin Md Din said those aged 51 and above were the prime targets of the syndicates because they were financially stable and had savings for their old age.

He said the findings were from a police analysis of cheating cases in the country.

“It is sad when money to be used for retirement disappears because people become victims of fraud,” he said in a statement today.

Based on police statistics, Kamaruddin said 29.3% or 1,621 individuals of the 5,535 Macau scam victims, reported from 2019 to June this year, were aged 51 and above.

He said victims aged 41 to 50 made up 17.8% of the cases, those aged 31 to 41 formed 25.3%, those from 21 to 30 made up 26.2%, while victims under 20 years old formed 1.5% of the cases.

Kamaruddin added that during the period, 5,527 Macau scam cheating cases were recorded by the department, involving losses totalling RM327,910,835.05.

A total 2,466 cases were recorded in 2019 (with losses of RM121.85 million), 2,247 cases in 2020 (RM172.7 million) while 814 cases were reported from January to June this year (RM33.3 million), he added.

He said communication among family members was crucial to channel information and keep each other alert on such cases as well as the latest cheating methods used by the syndicates.

He said children who were directly exposed to information on social media should inform older family members, including their parents, on the issue.

 

Source: https://www.freemalaysiatoday.com/category/nation/2021/07/24/macau-scam-syndicates-now-targeting-those-aged-above-51/

 
Lapor BNM jika bank enggan beri moratorium PDF Print E-mail
Tuesday, 27 July 2021 12:09

Federation of Malaysians Consumers AssociationsKUALA LUMPUR: Orang ramai perlu membuat aduan kepada Bank Negara Malaysia (BNM) sekiranya ada bank komersial enggan meluluskan pemberian moratorium pinjaman.

Presiden Gabungan Persatuan-Persatuan Pengguna Malaysia (FOMCA), Datuk Dr Marimuthu Nadason, berkata BNM memaklumkan pihaknya bahawa individu yang terjejas pendapatan ketika pandemik perlu menghubungi bank masing-masing untuk mendapatkan moratorium pinjaman.

"Dalam sesi pertemuan secara maya, baru-baru ini, BNM berkongsikan inisiatif yang diambil dan menyarankan pengguna menghubungi bank masing-masing untuk mendapatkan moratorium.

"BNM memaklumkan bank komersial menerima jumlah panggilan yang tinggi membabitkan moratorium dan bantuan bayaran balik pinjaman.

"FOMCA menyarankan pengguna untuk membuat laporan kepada BNM jika bank komersial enggan memberikan moratorium pinjaman.

"BNM boleh dihubungi menerusi BNMTELELINK di talian 1-300-88-5465 (1-300-88-LINK)," katanya dalam kenyataan, hari ini.

Marimuthu berkata, BNM juga memaklumkan syarikat insurans menawarkan moratorium selama tiga bulan dan pengguna perlu menghubungi syarikat atau ejen insurans masing-masing untuk maklumat lanjut.

Katanya, FOMCA turut memaklumkan kepada BNM mengenai aduan pengguna, khususnya warga emas yang berdepan isu perlindungan insurans luput kerana lonjakan premium.

"BNM memaklumkan mereka sedang menyiasat mengenai 'Inflasi Perubatan' kerana industri insurans menggunakan alasan itu untuk menaikkan premium perubatan.

"FOMCA menyokong usaha ini dan berharap BNM akan memainkan peranan penting pada masa depan dalam mengawal kenaikan premium menggunakan alasan inflasi perubatan," katanya.

Dalam pada itu, Marimuthu menasihatkan pengguna yang berdepan masalah kewangan dan sukar menguruskan hutang, supaya menghubungi Agensi Kaunseling dan Pengurusan Kredit (AKPK) untuk mendapatkan bantuan dan nasihat kewangan percuma.

"AKPK akan memberi kaunseling atau membantu membuat penstrukturan pinjaman dengan memberi keutamaan kepada kebajikan pengguna," katanya.

 

Sumber: https://www.msn.com/en-my/news/berita/lapor-bnm-jika-bank-enggan-beri-moratorium/ar-AAMt0yp

 
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