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National Consumer Complaints Centre (NCCC) Office Temporary Closed Until 1st August 2020. PDF Print E-mail
Tuesday, 21 April 2020 15:32
Dear Consumers,

NCCC will start its business as usual beginning of September 2020. We are unable to operate as we do not have sufficient fund to run it. NCCC does not charge a single cent from complainants. It is all free. Unfortunately the presence of the pandemic COVID-19 has also hit us badly and unable to look for funders so much so that we had to let go some of the staff as we are unable to cover the salaries.

We are obliged to handle public complaints as this is one way of NCCC serving the consumers by engaging with the regulators and authorities in solving consumer’s issues. We hope that we will be able to get funders to get us going by the end of July, hence start our new system by 1st August 2020. At the moment, we have to put on hold the complaints handling. In the meantime, we are clearing all the backlogged complaints.

We apologize for any inconveniences caused and looking forward to be of service to you.

Thank you.