At about 8.30am on Tuesday, 11 May 2010, I telephoned AirAsia's customer service number to inquire whether there was a 20% discount for bank credit card holders on Air Asia's flights to London.  The lady, confirmed that there was such a promotion and I replied that if there was, I would book a flight.  She explained that when I clicked on  'Pay'  when I booked online, I would be able to see the discount given.

I proceeded to book online but when I clicked 'Pay' at the end of the booking, no such discount was given.  I checked with bank and found that the full amount was charged to my credit card account.  I tried to call AirAsia customer service again twice but did not succeed in speaking to a customer service officer.

Air Asia has advertised a premium call support no at 600-85-9999. It charges RM 1.95 per minute but EVERY TIME I called, I am put on hold. Sometimes I wait up to 10 minutes but there is no customer agent to answer the call. I am charged while I'm put on hold but I am not getting any service at all! Is this some kind of cheating case where you are continuously put on hold while being rob every minute?

Kereta saya mengalami kerosakan iaitu “enjin telah jatuh” ketika saya sedang memandu dari l/raya NKVE menyusur naik ke l/raya Elit berhampiran shah alam menuju ke putrajaya. ( sila rujuk laporan polis, laporan AAM dan laporan awal oleh Proton. 

Isu yang saya nak utarakan adalah:

Kerosakan ini adalah secara teknikal dan sepatutnya tidak boleh berlaku untuk sebuah kereta yang baru berusia 20 bulan. ( oktober 2008 hingga jun 2010)

Last week when I tried to register with M, I was informed that Celcom has blacklisted me due to non-payment. Upon checking with Celcom branch at Jalan Ampang, I was told that there is 1 unsettled bill amounting to RM531.00. I lodge an official complaint to Celcom on Monday 31 May 2010 mainly because:

1. I still remember paying the RM531.00 in 2003 before closing the account.
2. After that, I have opened another 2 mobile accounts with Celcom without any problems or being blacklisted.
3. Where did my money from the payment I made in 2003 go? Why was this issue only been highlighted now after so many years?
4. I was told that Celcom just recently update the system without complete traces or details about past records.

Pada 28 Mac berlaku transaksi kredit kad semasa check-out dari  Hotel N. Apabila kredit kad statement sampai, saya dapati charge yg dikenakan terlebih dua kali. 1 malam saya perlu bayar RM220. Oleh kerana ada kesilapan pihak Hotel, maka saya terbayar lebih RM440.  Sejak dapat statement kredit kad, saya cuba hubungi pihak bank dan hotel.Pihak Bank suruh hubungi pihak hotel untuk penyelesaian.

I'd purchased a product called Loreal Lash Serum. It is stated there that a FREE GIFT worth RM30.00 would be given with the purchase of the item(it is stated there, "while stock last").

When i head towards the cashier, as i am busy looking at other promotion item, i fail to notice if the free gift is given to me. After i paid, then only i realise that there should be a free gift given to me, therefore i walk back to the shop and ask for the free gift. They said that the free gift is no longer available. Therefore i ask if they would do a refund for me, as there is no free gift available.

Saya beli TV SAMSUNG 42" PLASMA TV (Model PS42C430) dari Court Mammoth (CM) pada 18/4/2010 dan dijanjikan percuma SAMSUNG DVD PLAYER (Model DVDH1080R) dalam masa 2-3 minggu. Malangnya selepas sebulan iaitu 18/5/2010 saya diberikan DVD (Model P191K). Saya ditipu kerana:

1. Terlalu lama untuk mendapatkan DVD
2. DVD yang diberi tidak sepatutnya dan bila di sambung ke TV untuk dimainkan DVD mengeluarkan gambar tidak berwarna Saya mohon agar CM mengambil barang mereka semula dan memulangkan semula apa yang telah saya bayar.

Saya telah melawat satu handphone fair di kawasan pudu, dan telah membeli dua set telefon bimbit yang dijanjikan original diperbuat daripada Finland dengan harga RM1200.00.

Saya telah mempercayai promosi ini adalah kerana saya dapat melihat di semua kawasan berhampiran yang menyatakan ianya hand phone fair dan kesemuanya set original dengan potongan harga 70 % dan penjual berkenaan menjelaskan yang telefon bimbit berkenaan di katakan set asas “basic” yang masih tidak di installkan software. Saya telahpun membuat bayaran di sana dengan kad kredit saya kerana harganya yang murah.

I went to the Guardian to purchase a 750ml of Listerine bottle at RM17.88 as there is a promotion. The promotion stated is for every purchase of 750ml of Listerine bottle, you get a free 250ml of Listerine bottle at the purchase price of RM17.88 per 750ml.

There is no clauses which says "while stocks last" on the promotion board or on the 750ml Listerine bottle itself. So, when I make payment at the cashier at RM17.88 for the 750ml bottle of Listerine, I demanded the free 250ml Listerine bottle. I was told by the cashier (male attendant) that they have no more stocks. Then, I said to him that it was part of the promotion deal and there is no clauses which says "while stocks last" stated anywhere on the promotion board and the Listerine bottle.

Last month, I enrolled for a Business Communication Course from a local college in PJ. The course is stated "intermediate level" which I have registered for. However, when I attended the first lesson, it was a "placement test for 2 hours" which was not told to the students and the test was to find out about the students' english level. The purpose of the test was to find out about the level of the students which in my opinion, ought to be done before assigning everyone into intermediate level lessons.