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Aduan Pengguna (2010 - 2012)
Complaints - Scam Kad Kredit PDF Print E-mail
Written by Administrator   
Thursday, 22 July 2010 22:25

Pada 18/6/2010 (Jumaat) jam 2.30 petang, saya telah menerima panggilan dari seorang bernama Puan Y dan mendakwa menelefon untuk mendapatkan pengesahan berkaitan kad kredit yang saya gunakan.

Kemudian, beliau mula bercerita tentang kad servis/lampiran kad kredit yang ditawarkan oleh syarikat beliau. Menurutnya, kad tersebut adalah penghargaan sebagai pemegang kredit kad (mana-mana bank) dan mula meminta maklumat-maklumat peribadi untuk menikmati kemudahan kad servis tersebut seperti kemudahan tow truck, PA insurans, pakej percutian dan lain-lain.

Antara maklumat yang diminta ialah no kad kredit, no plat kenderaan dan nama isteri (utk waris insurans).

Last Updated on Thursday, 22 July 2010 22:27
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Complaints - Blooming Misleading advestisement ??? PDF Print E-mail
Written by Administrator   
Tuesday, 29 June 2010 22:26

I’m sending this complaint on behalf of my sister against Blooming. I have attached the photos. Please see for yourself especially the pink colour flowers. It is really in bad shape and they actually had used that for an RM180.00 order.

I plan to take it out and throw it. I think they should have used better flowers, better colour combinations and more flowers. It looks empty. And I think a better vase could have been used. My sister did send me the photo that she saw online. That arrangement looks good. If similar things can not be done at least something near to that could have been delivered.

 

Last Updated on Tuesday, 29 June 2010 22:35
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Complaints - I am still waiting...??? PDF Print E-mail
Written by Administrator   
Tuesday, 29 June 2010 22:08

I subscribed to Astro B.yond last 15th May 2010. The officer in charge informed me that I will receive the service within 7 to 14 working days but till today, 9th June 2010 (or 16 working days) I am still waiting.

I called Astro on June 1st to enquire about the delay and was told by Miss U that there was technical problem with my subscription which they just discovered hence the delay. She further added that they are working on the problem and I will receive my service within 2 or 3 days. Come June 4th, there was no sign of the decoder and service being delivered as promised. I called in which they replied an officer will call me back within a few hours. No calls came but i received a miss call from them at 8.30 pm in which I was having my dinner.

Last Updated on Tuesday, 29 June 2010 22:26
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Complaints - The goods sold are not returnable, refundable or exchangeable??? PDF Print E-mail
Written by Administrator   
Saturday, 26 June 2010 06:21

I have purchased some clothes from the shop. As I was rushing to catch a plane, I told the shop attendant that I don't have the time to try all the clothes. However, the shop attendant told me that the clothes can be changed.

After my trip, I tried the clothes but some of them could not fit. I went to the shop again for an exchange for other sizes but they don't have the size for the items specified. The shop attendant now told me that it is the company's policy that goods sold are not returnable, refundable or exchangeable.

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Complaint Against Airasia... PDF Print E-mail
Written by Administrator   
Saturday, 26 June 2010 06:15

At about 8.30am on Tuesday, 11 May 2010, I telephoned AirAsia's customer service number to inquire whether there was a 20% discount for bank credit card holders on Air Asia's flights to London.  The lady, confirmed that there was such a promotion and I replied that if there was, I would book a flight.  She explained that when I clicked on  'Pay'  when I booked online, I would be able to see the discount given.

I proceeded to book online but when I clicked 'Pay' at the end of the booking, no such discount was given.  I checked with bank and found that the full amount was charged to my credit card account.  I tried to call AirAsia customer service again twice but did not succeed in speaking to a customer service officer.

Last Updated on Saturday, 26 June 2010 06:17
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