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'Scammer online' menjadi-jadi PDF Print E-mail
Written by admin3   
Friday, 12 November 2021 11:14

FOTO HIASANNovember 12, 2021 @ 7:00am
Kuala Lumpur: Sebanyak 8,162 kes penipuan e-dagang dengan kerugian berjumlah RM57.73 juta dilaporkan di seluruh negara sepanjang tahun ini hingga 31 Oktober lalu.

Pegawai Penyiasat (Pelaburan Bersindiket atau Lain-lain Jenayah) Jabatan Siasatan Jenayah dan Komersial (JSJK) Bukit Aman Asisten Komisioner Mohd Sa'adon Sabirin berkata, trend penipuan e-dagang dilaporkan terus meningkat jika dibandingkan pada 2018 dengan 3,318 kes membabitkan kerugian berjumlah RM22.39 juta.

"Keadaan bertambah teruk pada 2020 apabila pandemik Covid-19 melanda yang mana 5,848 kes penipuan e-dagang dilaporkan apabila lebih ramai orang membeli dalam talian.

"Statistik ini adalah melibatkan mereka yang ditipu dan membuat laporan namun saya percaya masih ada tidak membuat laporan polis," katanya pada sesi webinar Penipuan e-dagang: Barang Hilang, Duit Melayang anjuran Bank Negara Malaysia (BNM), malam kelmarin.

Mohd Sa'adon berkata, jumlah keseluruhan kerugian dicatatkan bagi penipuan e-dagang untuk tempoh 2018 hingga Oktober lalu adalah bernilai RM149 juta.

Beliau berkata, rakyat Malaysia terdedah kepada penipuan e-dagang berikutan peningkatan trend pembelian dalam talian secara tidak langsung boleh menjadi mangsa penipuan jika tidak berhati-hati ketika membuat urusan jual beli.

Pada masa sama, beliau meminta agar mangsa penipuan e-dagang untuk membuat laporan polis bagi membolehkan maklumat dan data berkaitan scammer dikumpul untuk tindakan selanjutnya.

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Pesara dakwa ditipu anak saudara PDF Print E-mail
Written by admin3   
Wednesday, 22 September 2021 13:24

Mangsa meminta isterinya membuat transaksi pemindahan wang secara dalam talian ke akaun yang dikatakan milik ASP. - Foto hiasan NSTPSeptember 22, 2021 @ 10:42am
KUANTAN: Seorang pesara membuat laporan polis mendakwa kerugian RM16,000 selepas ditipu anak saudaranya, bagi melepaskan anaknya yang ditahan polis bagi kesalahan berkaitan dadah, Julai lalu.

Ketua Jabatan Siasatan Jenayah Komersial Pahang, Superintenden Mohd Wazir Mohd Yusof, berkata mangsa berusia 62 tahun mendakwa menerima pesanan WhatsApp daripada seorang lelaki kononnya anggota polis berpangkat asisten superintenden (ASP) pada 6 Julai lalu, berhubung tangkapan anaknya oleh Ibu Pejabat Polis Daerah (IPD) Jerantut.

"Suspek mendakwa boleh membantu melepaskan anaknya, namun perlu berurusan dengan anak saudaranya berhubung prosedur selanjutnya dan wang RM16,000 perlu disediakan bagi tujuan itu," katanya menerusi kenyataan, di sini hari ini.

Mohd Wazir berkata, mangsa meminta isterinya membuat transaksi pemindahan wang secara dalam talian sebanyak empat kali ke akaun yang dikatakan milik ASP itu di antara 17 dan 25 Julai lalu.

Beliau berkata, mangsa hanya menyedari ditipu selepas dihubungi polis pada 31 Julai lepas memaklumkan anaknya akan dihantar ke Simpang Renggam, Johor menyebabkan dia menghubungi anak saudaranya, bagi mendapatkan penjelasan dan pemulangan wang yang dibayar.

Katanya, suspek enggan berbuat demikian sehingga semalam, menyebabkan mangsa membuat laporan di IPD Jerantut.
Siasatan dijalankan mengikut Seksyen 420 Kanun Keseksaan yang memperuntuk hukuman penjara maksimum 10 tahun dan sebat dan boleh didenda, jika sabit kesalahan. – BERNAMA

 

Sumber: https://www.bharian.com.my/berita/kes/2021/09/867119/pesara-dakwa-ditipu-anak-saudara

 
Protect motor insurance consumers - FOMCA PDF Print E-mail
Written by admin3   
Wednesday, 18 August 2021 10:50

Federation of Malaysians Consumers AssociationsAugust 16, 2021 @ 12:15am
LETTERS: Nicholas King's article on Allianz Road Rangers (NST, Aug 4) is an accurate description of what happens to many motorists after an accident.

The Federation of Malaysian Consumers Associations (Fomca) concurs that it can be traumatising if those involved have died or suffered serious injuries.

The journey after an accident — the mediation between car owners, the police report and encountering unscrupulous touts — is a nightmare for motorists.
Some motorists will experience depression after the accidents even though they are covered by insurance.

Fomca has received numerous complaints through its consumer complaint centre, the National Consumer Complaint Centre (NCCC), about vehicle insurance and the agony consumers go through to get their claims approved and to get their vehicles back.

Fomca also agrees with the Allianz chief executive officer's stand that insurance companies should do more to protect consumers and provide satisfactory services, as these are enshrined in the Fair Treatment of Financial Consumers (FTFC) guidelines issued by Bank Negara Malaysia.

Fomca cannot deny his claim that motor insurance is a billion-ringgit scam.

Bank Negara must ensure that consumers are protected from dubious parties involved in motor insurance.

Persatuan Insurans Am Malaysia (PIAM) must ensure that consumers are protected under the FTFC and are not victimised by insurers.

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Rugi lebih RM11,000 terpedaya panggilan scammer PDF Print E-mail
Written by admin3   
Friday, 27 August 2021 14:01

Hackers posing as Facebook friends are scamming people out of money, Mobile  police warn | WPMIOgos 27, 2021 10:55 MYT
KUANTAN: Seorang pelajar di sebuah institusi pengajian tinggi membuat laporan polis mendakwa adiknya menjadi mangsa sindiket penipuan hingga mendorong keluarga membuat bayaran lebih RM11,000.

Pengadu berusia 24 tahun menerima panggilan daripada adiknya yang berusia 22 tahun pada Khamis meminta wang untuk membayar kos penginapan tempat kerja selepas diminta berbuat demikian oleh pengurusnya di Kuala Lumpur.

Ketua Jabatan Siasatan Jenayah Komersial Pahang, Superintendan Mohd Wazir Mohd Yusof berkata, mangsa membantu adiknya itu dengan membuat bayaran dengan jumlah keseluruhan RM6,847 melalui sebuah akaun bank atas nama seorang lelaki yang diberikan adiknya itu.

Menurutnya, pada petang hari sama, adik pengadu menghubungi ibunya pula untuk meminta wang tambahan bagi tujuan sama.

“Kira-kira jam 5 petang pada hari berkenaan, ibu pengadu ke bank dan memindahkan wang ke akaun sama berjumlah RM4,336.

“Pada hari berikutnya, pengadu dihubungi adiknya memberitahu bahawa wang yang diminta bukan untuk penginapan sebaliknya dia menjadi mangsa panggilan sindiket penipuan,” katanya dalam kenyataan pada Jumaat.

Mohd Wazir berkata, susulan kejadian, pengadu membuat laporan polis di Balai Bolis Mentakab pada Khamis.

“Kes disiasat mengikut Seksyen 420 Kanun Keseksaan,” katanya.


*Berita asal di Sinar Harian

 

Sumber: https://www.astroawani.com/berita-malaysia/rugi-lebih-rm11000-terpedaya-panggilan-scammer-316313

 
Frustration builds over refunds from online shopping platforms PDF Print E-mail
Written by admin3   
Friday, 06 August 2021 12:44

Federation of Malaysians Consumers AssociationsAugust 6, 2021 7:30 AM
PETALING JAYA: When Leona Lopez received her bulk order of household products from an online shopping platform, she was surprised to find some of the items damaged.

Lopez said it was difficult to get a refund or have her items replaced as it took days for a seller to reply to her inquiries and, usually, there would be no satisfactory solution.

“When I tried returning just one item, I was told it was rejected and they (online shopping platform) would return the item to me. I was confused. Would they send me back a new item or the damaged one?” she asked.

She said that with the pandemic, many have resorted to buying items online as they do not want to risk going out.

“When we purchase items online, we hope that they come as per the image shown on the site,” she said.

Recently, she said, she had purchased a mountain bike hub and when it arrived, the front hub was damaged, and her refund request is still under review.

She said it is frustrating when this happens, especially when sellers do not pack their items properly.

“I am sure I am not the only one experiencing this. I just hope that shopping online platforms can assist and protect their buyers. We should not be forced to accept wrong items or damaged ones,” she said.

Federation of Malaysian Consumers Associations (Fomca) CEO Saravanan Thambirajah said it has received many complaints on such issues since the movement control order (MCO) was implemented.

Saravanan said Fomca has received about 380 complaints this year.

“One of the common complaints is on customer service. There are cases where consumers have to file the same complaint a few times before they are heard,” he told FMT.

He said online shopping platforms should appoint customer care consultants to look into the complaints rather than use automated machines.

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