Sunday, 04 Dec 2016
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Jawapan yang saya terima sangatlah mendukacitakan ??? PDF Print E-mail

Saya adalah pengguna bas RapidKL bernombor U89 berulang alik dari stesen LRT Kelana Jaya ke kawasan Kota Damansara. Masalah saya ialah mengenai kelewatan bas dan maklumat yang diberikan oleh pihak pengurusan bas sangat tidak tepat dan memuaskan menyebabkan kekeliruan dan kesulitan saya. 1. Saya menaiki bas ini setiap hari Isnin - Jumaat pada pukul 10.00 pagi dari stesen LRT Kelana Jaya ke Kota Damansara.

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Jualan Mega Raya PDF Print E-mail

Pengguna terkilan dengan iklan yang disiarkan atau dipaparkan di television, radio surat khabar atau majalah-majalah. Sejak kebelakangan ini terdapat banyak iklan terutamanya iklan-iklan mengenai perabot dan barangan elektronik sempena musim perayaan. Semua orang mimpikan rumah kediaman dilengkapi dengan perabot dan barangan elektronik.

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RM1.95 PER MINUTE!!!! PDF Print E-mail

I have tried to call AirAsia Premium Customer Service Line, it was a very very bad service. How could they charging call even though we did not manage to talk to any of the rep? I’m ok if after the call got connected to the customer service agent and then they can start charging. This is ridiculous service fee of AirAsia. I called and the operator keep on asking me to hold the line. AirAsia should not charging this?

RESPONSE FROM AIRASIA AFTER NCCC ACTION

We thank you for e-mailing with detailed feedbacks and we are truly sorry for what has transpired at the call centre through the premium line. Please be informed there are normal lines that you are able to call the call centre and also e-mail us your inquiry on the online feedback form. We take your comments seriously and it has been forwarded to the management who has rectified to implement for changes.

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Complaints of the week - WORST EVER SERVICED RECEIVED AND NEVER ENDING FAULTS IN A CAR !!! PDF Print E-mail

In June 2010 i received my brand new Proton Persona Elegane - Bronze Garnet bearing registration BKS qqqq. Within one week 19/06/2010 i manage to drive up to 1000km and sent the car to be service at Proton Authorised Dealer - World Car Care at Seri Kembanagan. During the service i lodged a complaint

1)Abnormal sound from under the steering
2)Massive Engine Vibration while idle
3)Air cond tempearture is not functioning.
4)Normal service.
5)Radio is not clear eventhough tune to perfect station

i left the car for few hours to be corrected, upon returning the Service Agent told me its done except the abnormal sound which is needed to order the spare part from Proton HQ. I agreed for that and drove the car away. However while driving back after collecting the car, if found all the other problem still persist .

Due to i just started new work in Bukit Beruntung , i was unable to take leave to send the car again , instead waited for the 5000km service to lodged a complaint again. I went to World care Care again - 24/07/2010.

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RM1.95 PER MINUTE!!!! PDF Print E-mail

I have tried to call AirAsia Premium Customer Service Line, it was a very very bad service. How could they charging call even though we did not manage to talk to any of the rep? I’m ok if after the call got connected to the customer service agent and then they can start charging. This is ridiculous service fee of AirAsia. I called and the operator keep on asking me to hold the line. AirAsia should not charging this?

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HARGA PROMOSI PDF Print E-mail

Pada 21/8/2010 saya pergi keTesco dan telah membeli 2 bungkus tisu dapur (kitchen towel) berdasarkan harga jualan murah RM4.99 sebungkus seperti dipamirkan di rak di mana bungkusan tisu-tisu tersebut diletakkan. Hanya apabila saya keluar dari pasaraya tersebut saya menyedari bahawa harga tisu tersebut adalah RM8.75 sebungkus. Saya kemudiannya pergi ke pasaraya tersebut dan menemui pekerja yang bertugas.

Pekerja tersebut sahkan bahawa harganya adalah RM8.75 dan harga tawaran RM4.99 adalah untuk tisu muka (facial tissue) yang diletakkan di bahagian bawah rak tersebut (sila lihat gambar). Saya yakin ramai lagi pembeli telah terpedaya berdasarkan jumlah barangan tersebut yang masih ada di rak.

 

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Touch n Go PDF Print E-mail

My name is Ms S and I have a heavy complaint on Touch N Go. I have been using TNG since 2008 and needless to say I have been using the same pass. Since the inception of the Rapid Monthly Pass. I had stopped using my TNG pass and bought the monthly pass instead. However, since July 2010, Rapid KL has introduced the TOUCH and GO Rapid Pass. I am a public transport user as most KL-ians are but in the last week I have gone through extremely bad experience with your terrible service. Allow me to highlight it in point form.

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Pembelian Barangan Secara Online PDF Print E-mail

Hanya dengan klik butang tetikus pengguna tidak perlu pergi ke pusat membeli-belah malah boleh mendapatkan barang-barang yang dikehendaki dengan melayari laman web seperti Ebay.com atau Mudah.com. Pembelian secara online mendapat sambutan yang baik dari pengguna sehingga mereka mendapat pengalaman tersendiri seperti dibawah.

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CSL Handphone PDF Print E-mail

I bought a CSL handphone from a counter inside Carrefour Penang Prai on 17/04/2010 and I was told that there is a 3 months time warranty for this cellphone.

On 17/07/2010 I went back to the counter located inside Carrefour Penang Prai to claim for warranty of handphone's charger due to the handphone's battery cannot be charged. I was told by the counter assistant that even though I came today or yesterday, I was still not eligible for the claim.

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Maxis Roaming Charges !!! PDF Print E-mail

Saya telah menggunakan mobile-internet semasa berada di Vietnam  dari  05.07.2010 hingga 17.07.2010. Saya telah membeli pakej maxis internet RM2/jam. Saya menggunakannya sebanyak 3kali = RM6. Tetapi saya terkejut sebaik sahaja menerima bil telefon untuk bulan Julai ini (RM2192.30). Saya telah membuat aduan kepada pihak Maxis Customer Service, tetapi mereka cuma boleh mengurangkan bayaran bil telefon saya sebanyak 50%.

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