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Complaints - POSLAJU's efficiency, standard of service and reliability PDF Print E-mail
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Thursday, 22 July 2010 22:28

I have sent out a parcel with tracking no. ED873870849MY on 2010-06-25 via POSLAJU which it should be received on 2010-06-26 or latest 2010-06-28. However, recipient didn't receive it even on 2010-06-28.

I have tried to track the tracking no. via the POSLAJU track and trace website, it shows Item is in Transit to Delivery Office since 2010-06-26. This is totally ridiculous and unacceptable for a parcel to pend for whole 2 days just to "In Transit to Delivery Office". I have sent an email yesterday 2010-06-28 to POS MALAYSIA Customer Service on this but no replies received after that till now.

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