Consumer Complaint
“I decided to go shopping to purchase a packet of biscuits for my 11 month old daughter. To my horror I came across some rat running around and chewing on biscuits on the particular shelf. To my dismay the whole biscuit counter was stinking of rat urine and the stench was making me noxious. Luckily I managed to take a snapshot of the mess these pests caused. When I brought this matter up to the staff, I was very surprised that it seemed quite a norm that rats have been a nuisance at hypermarket and nothing can be done!!! Are these people really aware of what rat urine can cause?”

COMPLAINT

Thank you for the Dutch Lady goods worth RM100.00 hamper which I collected this evening at abut 5.30 pm. However i did tell Puan S that the packers of hampers sometimes included date expired items and some items where the expiry dates are close to the date the hampers are sent to recipients. This has been my experience during my days from 1993 onwards when I was working in Government for over thirty years and later in companies where the officers used to receive hampers from their suppliers/contractors and citizens who also receive hampers from relatives/friends on functions such as birthdays, weddings, anniversaries, etc.