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NCCC di Pentas Media 
| Public transport - disappointment |
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| Written by Administrator |
| Thursday, 10 September 2009 14:23 |
 Dear Sir, � Reffering to the matter above, I would like bring to your immediate attention regarding our public transport services. � FRUSTRATED, DISSAPPOINTED AND IRRITATED�were the feeling that I had to�endure when I took the bus from Kuala Lumpur (Puduraya) to Ipoh on 11th April 2009. The�departure time was suppose to be at 9.15am�BUT�the bus arrived at the bus terminal�9.45am�and departed only at 10.30am. � � The were no notification�or apologies by the company (KONSORTIUM BERHAD)�about the delay and this has caused tremendous stress and anxiety among all the passengers�who have waited for the bus since 9 am.� � However, most horrifying experience was the fact when the driver was messaging while driving and he was driving reckless and speeding. The driver's conduct totally ignored�passengers' safety and apparently the management of the bus company allows such drivers to continue on driving the buses.� � Thus, I hope severe action will be taken�against the driver and the�particular bus company for allowing these dangerous and selfish�drivers to be employed.� � I hope the NCCC team will look into the matter and resolve my�complaint because this is not the first time such incident has happened to me and in particular by the same bus company.� � Warmest regards from, S Devi Additinal info: All the tickets were collected from all the passangers so no proof of the bus trip is available for official report to the authority. |
