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Wednesday, 13 July 2011 22:05

I went to one of Hypermarket for shopping & was approached by a nice sweet talking young girl promoting item from the above outlet. She told me that it was just for trial & no selling –just get a reflexology for my foot.

Upon being seated she did a demo on the foot massager & explained did a lot of explanation on how good & beneficial that item was. She also told me that upon purchase (RM 1690.00) I‘ll be given 2 items free.

She also did a demo on the free items as well. Towards the end of all demonstration, 2 girls sweet talked me & did not give me any option to speak but just agree. I was not given a chance to think or consider purchasing. I told them I did not have enough cash & they told me I can put a deposit of Rm 100.00& settle the balance within a week & take the items. I went back the next day & told them I was not interested in the foot massager & want a refund.

I was told that refund cannot be done & that I should purchase any other items from that outlet and pay the balance outstanding amount from the Purchase.

NCCC action: NCCC took the case to attention of the company and authorities, eventually the company agreed to refund deposit of Rm 100.00

Jayasilan Kandasamy


Last Updated on Wednesday, 13 July 2011 22:06