I am pleased to inform you that the management of Sunshine Bay Resort has called me up on the 22nd of June 2011 pertaining the complaints which I have made.I am very pleased with Mr Anthony who has taken the trouble to call me on my mobile.Apparently, he has agreed to give me a complimentary stay & has promised to provide me an excellent service in future.

Lastly, I wish to thank the management of NCCC for attending my complaints.

Thank You.

Yours sincerely,
Ms Karen Ho