“I am very disappointed only to be told that the price on your website is an old price from year 2010. Today is already the 5th of May 2011 and you have not updated your website with the correct price. There is no indication on the website also that the price is correct at time of publish and may change without prior notice.

Even there is I am pretty sure it is in 8 font size as it is no-where to be seen. I came all the way to your place to purchase it and the price different is RM100. Your ignorance of updating your website causes so much hassle and yet you choose not to honor the price as PUBLISHED OFFICIALLY in your website.”

NCCC ACTION
The complainant had bought the product at the same price as what stated in the website.
“For your information, FIMACO have contacted me today, and I have made the purchased at the price of RM389.

Thank you for your assistance.”

DEIVIGARANI KRISHNA
NATIONAL CONSUMER COMPLAINTS CENTER