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Complaints - Severe mistreat AirAsia ground staff PDF Print E-mail
Thursday, 18 February 2010 09:50

I took Air Asia flight AK5846 from Johor Bahru to Kuching on 14 February 2010. When I was in the departure gate, at about 30 minutes before departure gate, one Air Asia ground staff announced that "Air Asia will strictly implement the one baggage per passenger policy from year 2010, and the baggage cannot exceed 7kg. Any passenger violates this policy will be denied boarding".

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Updated Complaints - FRUSTRATIONS AGAINST AIRASIA PDF Print E-mail
Tuesday, 02 March 2010 00:56

REF: COMPLAINT AGAINST AIR ASIA SEEKING COMPENSATION FOR THE MISSED FLIGHT AK237 BOUND FOR THIRUCHIRAPALLI I had booked seven (7) tickets for my family to travel to trichy on 15/12/09. I booked the tickets months ahead to avoid unnecessary travel inconvenience during our journey. It was a school holiday season as such my children were so happy and very excited. In fact we were flying to attend a family reunion and a wedding on 19/12/09.

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AIRLINES ONLINE BOOKING IS FRUSTRATING PDF Print E-mail
Friday, 09 April 2010 23:16

Saya adalah mangsa kepada sistem online booking MAS. Pada 30mac2010, saya telah membeli tiket secara online iaitu (kch-miri-kch) berharga RM275. Amaun tersebut telah dibayar melalui Maybank2u.com. Walabagaimanapun, Saya tidak mendapat tiket ref. number kerana semasa booking internet mengalami masalah teknikal.

Kemudian saya menghubungi KL MAS center (1300883000) pada hari yang sama dan pegawai tersebut telah mengesahkan tiket pembelian saya. Dia memberitahu bahawa mereka akan menghantar confirmation email ke email saya keesokkan harinya.

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Complaints - Terkilan dengan produk Proton yang baru di perolehi dalam 6 hari tetapi sudah bermasalah PDF Print E-mail
Thursday, 04 March 2010 07:02

Saya merupakan seorang pelanggan yang baru membeli sebuah kereta Proton Persona SE keluaran 2010 di Ipoh, Perak. Pada 26/1/2010, saya telah menerima kereta tersebut namun pada 1/2/2010 kereta tersebut telah mengalami masalah 'overheating'. setelah mendapati kereta tersebut menghadapi sedikit masalah, saya telah menghantar kepada pihak branch yang telah mengeluarkan kereta saya dan mereka telah membaikinya.

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