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Complaints - Poor Customer Service frustrate consumers |
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1st Dec - Tried to book Airasia ticket, system problem, transaction/booking failed 14th Dec - Discovered my credit card was charged RM2,655.05 for the failed booking
14th Dec - Called Airasia inquiry line. They said I cannot complain over the phone. Asked me to write email
14th Dec - Wrote complaint email to
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ONLINE PURCHASE/ TRANSACTION ??? BEWARE !!! |
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My name is Salina. I have received sms from Melwani International on their Apparel Sale. On 6 February 2010, I have purchase 4 pairs of Levis Jeans from Melwani2u International Sdn. Bhd thru CIMB Internet banking. (The transaction slip thru CIMB Clicks is append above).
According to Melwani, I should receive the goods within 2 week of delivery but unfortunately, until today I have not received anything. For your info, this company does not have any contact no. You can only access thru their website at www.melwani2u.com. I'm worry that I have been conned by this company. Therefore, I am seeking your assistant to help me out in getting my goods.
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Complaints - DISAPPOINTMENTS AGAINTS RHB |
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Recently, I had applied for Tesco-RHB credit card. The reason was, I was attracted to the promotion stating that there’s 5% rebate and near Chinese New Year they even had more rebates which comes up to 8%.
I’ve calculate the rebates will able to cover my gst of RM50, then I thought its worth it. Later when I received my RHB credit card statement the rebates was not exactly as they had advertise and I had to pay for the gst. This is really upsetting.. And at the same time OTHER BANK was also giving their customer rebates of 5%. I’ve
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Page 5 of 6 |