Wednesday, 08 Sep 2010
You are here: Home

Pengumuman

Polls

Adakah aduan yang dipaparkan di laman ini memberi faedah kepada anda?
 

Consumer ALERT

Increasing hire purchase interest will be an alarm for more repossesion effecting consumers, banks expecially youth, graduates and socioeconomy!!!

We may have been informed by banks and sales person that hire purchase interest rate is increased to above then four percent and will be keep increasing further.Compared to last year which is about two percent silently increasing. In my opinion it is purely not healthy to our nation consumers and also to our socioeconomy as well. As we understand the rates and the number of complaint against repossesion is in increasing trend. It is a direct effect to consumers and will bring up more problem to the banks eventually to the socioeconomy. Letme illustrate how this can happen.

Read more...
Complaints - Poor Customer Service frustrate consumers PDF Print E-mail

1st Dec - Tried to book Airasia ticket, system problem, transaction/booking failed 14th Dec - Discovered my credit card was charged RM2,655.05 for the failed booking

14th Dec - Called Airasia inquiry line. They said I cannot complain over the phone. Asked me to write email

14th Dec - Wrote complaint email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Read more...
 
Complaints - Complaint about New York Skin Solution PDF Print E-mail

Saya melihat iklan mengenai New York Skin Solution (NYSS)di TV lalu cuba membuka laman web seperti yang dicadangkan. Mereka menjanjikan rawatan dan khidmat perundingan percuma. Tertarik dengan tawaran yang diberikan, saya dan rakan membuat temujanji dengan NYSS.Pihak NYSS menelifon kami dan menerangkan mengenai pakej percubaan tersebut dan menegaskan sekali lagi bahawa ianya percuma.

Read more...
 
Complaints - SMS SCAM MASIH BERLELUASA DAN MASIH MENJADI UMPAN KEUNTUNGAN NASIHAT PENGGUNA UNTUK PENGGUNA PDF Print E-mail

Saya telah menerima sms dari S… bertarikh 5 April 2010 yang berbunyi "Shell tahniah anda telah berjaya mmnangi hadiah wang tunai dr shell. Sila hub office talian 0135471489" penghantar SHELL.

Pada mulanya saya buat tak kisah sahaja sebab saya selalu mendengar cerita mengenai penipuan sms sudah banyak. Tetapi apabila saya tunjuk sms kepada kawan mereka kata betul.  Mereka menyuruh saya hubungi nombor yang diberi.

Read more...
 
Complaints - KHIDMAT PELANGGAN CELCOM??? PDF Print E-mail

Saya mempunyai masalah dengan perkhidmatan pihak tuan di cawangan Petaling Jaya dan customer service (1111). Ini berkaitan dengan sikap kakitangan pihak tuan yang KURANG SOPAN di cawangan tuan. Masalah tersebut telah berlarutan HAMPIR SEBULAN. Masalah terjadi apabila saya memberikan sim card no saya kepada anak saudara saya yang berumur 11 tahun untuk kegunaan sehariannya.

Pada satu ketika no tersebut telah diterminatekan (setelah saya rujuk kepada 1111) kerana gagal menambah nilai. Pegawai bertugas mengesyorkan saya RUJUK kepada pihak cawangan terdekat untuk mengaktifkan semula akaun tersebut. Pegawai tersebut juga memaklumkan bahawa saya HANYA PERLU membawa kad pengenalan dan rm 10.00 sebagai caj pengaktifan.Pada 11.3.2010, saya telah merujuk kepada cawangan Petaling Jaya untuk mengaktifkan akaun tersebut.

Read more...
 
ONLINE PURCHASE/ TRANSACTION ??? BEWARE !!! PDF Print E-mail

My name is Salina. I have received sms from Melwani International on their Apparel Sale.  On 6 February 2010, I have purchase 4 pairs of Levis Jeans from Melwani2u International Sdn. Bhd thru CIMB Internet banking. (The transaction slip thru CIMB Clicks is append above).

According to Melwani, I should receive the goods within 2 week of delivery but unfortunately, until today I have not received anything.  For your info, this company does not have any contact no. You can only access thru their website at www.melwani2u.com. I'm worry that I have been conned by this company. Therefore, I am seeking your assistant to help me out in getting my goods.

Read more...
 
Complaints - Courts Mammoth PDF Print E-mail

Saya telah membeli kerusi set sofa 3+2+1 Jenis New York Full Leather Black dari Courts Cheras Showroom pada 22/09/2007. Pembayaran dibuat secara ansuran selama 48 bulan (4 tahun).No Akaun : xxxx.

Walaubagaimanapun, selepas 1 tahun lebih (anggaran tarikh), didapati set sofa tersebut telah mengalami kerosakan (retak) pada kusyennya sedikit demi sedikit atas sebab-sebab yang tidak diketahui dan tertanggal sendiri sehingga menampakkan lapisan bawahnya.

Read more...
 
Complaints - Where is the human factor? PDF Print E-mail
Ibu saya merupakan salah seorang pemegang polisi skim anuati plan A55DS yang diperkenalkan oleh pihak KWSP suatu ketika dulu. Mula melanggan skim anuati yang diuruskan oleh pihak MAA sejak tahun 2000 dan kini skim itu telah pun mencapai tarikh matang yang telah ditetapkan. Malangnya semasa pendaftaran alamat surat menyurat tidak tepat. Ini kerana alamat surat menyurat berpandukan kepada salinan dalam kad pengenalan ibu saya.
Read more...
 
Complaints - DISAPPOINTMENTS AGAINTS RHB PDF Print E-mail

Recently, I had applied for Tesco-RHB credit card. The reason was, I was attracted to the  promotion stating that there’s 5% rebate and near Chinese New Year they even had more rebates which comes up to 8%.

I’ve calculate the rebates will able to cover my gst of RM50, then I thought its worth it. Later when I received my RHB credit card statement the rebates was not exactly as they had advertise and I had to pay for the gst. This is really upsetting.. And at the same time OTHER BANK was also giving their customer rebates of 5%. I’ve

Read more...
 
Complaints - A nightmare story of buying car... PDF Print E-mail

It was a nightmare of buying car from Proton.The car (Persona/Plat No) was registered under my brother name:Gan . Below are the scenario: In Oct/Nov 2009:I have registered with Proton(Perisai Wira Saga, the authorized dealer) for the old car exchange program. Sales person Mr R have attended me. He confirmed that i am eligible for the exchange program and the new car can be register for my brother.He have also offered me free gifts such as free tinted car windows,full tank of petrol..etc if we buy from him. So we paid RM100 for deposit and submitted documents as well as paid RM310 for no plat booking. End Of Dec 2009: I failed to contact the sales person Mr R for almost 2-3 weeks and didnot receive any updates from him on the purchase. Early of Jan 2010:

Read more...
 
Complaints - Airlines MAS PDF Print E-mail
1st incident: My collegue and I were supposed to take the MAS flight from Penang-KL to attend the US visa application interview on 23rd Dec 2009 (10am). The flight was scheduled to be on 7.10pm (MH1137) but has been delayed to 9am wihout informing us in advance; thus making it impossible for us to reach our destination on time.
Read more...
 
« StartPrev123456NextEnd »

Page 5 of 6