Complaints - DISAPPOINTMENTS AGAINTS RHB |
Wednesday, 03 March 2010 06:53 |
Recently, I had applied for Tesco-RHB credit card. The reason was, I was attracted to the promotion stating that there’s 5% rebate and near Chinese New Year they even had more rebates which comes up to 8%. I’ve calculate the rebates will able to cover my gst of RM50, then I thought its worth it. Later when I received my RHB credit card statement the rebates was not exactly as they had advertise and I had to pay for the gst. This is really upsetting.. And at the same time OTHER BANK was also giving their customer rebates of 5%. I’ve
called RHB customer service to complaint, they gave me a formula of calculation and its actually on 40% of the 5% rebate and told me that it is stated in their terms and condition. How could they do that?
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